FAQ

Everything you need to know about product and billing
How does IP Whitelist authentication method work?

When creating a list of dynamic residential proxies, users have two authentication options: by username and password or by IP Whitelist, where IP addresses are specified in the corresponding field when forming the proxy list. When choosing the 'by IP list' authentication method, users only need to connect to the proxies using the previously specified list of IP addresses. However, users can also use proxies with a username/password from devices with different IP addresses. 

Important notion! 

Each IP address entered in the IP Whitelist can only be specified once. To reuse this IP address when creating a proxy list, it is necessary to delete the previously created proxy list in which this IP address was included in the IP Whitelist.

How does "by IP Whitelist" authorization method work?

When creating a list of rotating residential proxies, users have two authentication options: by username and password or by IP Whitelist, where IP addresses are specified in the corresponding field when forming the proxy list. When choosing the 'by IP Whitelist' authentication method, users only need to connect to the proxies using the previously specified list of IP addresses. However, users can also use proxies with a username/password from devices with different IP addresses. 

Please, Note! 

Each IP address entered in the IP Whitelist can only be specified once. To reuse this IP address when creating a proxy list, it is necessary to delete the previously created proxy list in which this IP address was included in the IP Whitelist.

How anonymous are your proxies?

Proxyma is a platform that provides residential proxies for various purposes, including affiliate marketing, digital marketing, web scraping and more.Resident proxies are IP addresses that actually belong to real people, namely their devices that have access to the Internet. 

The proxies provided by our service are completely anonymous. They spoof your real IP address and do not reveal the fact that you are using a proxy. Proxyma acts strictly within the framework of the User Agreement and Privacy Policy, and does not provide information about you to third parties in accordance with them. Thus, we ensure that your online anonymity is protected.

However, it is worth noting that your anonymity also depends on how exactly you use the proxy. For example, if you log in with your personal account or provide your personal details, it may reveal your identity. Therefore, be careful when using a proxy connection for your own needs.

What if IP addresses change quickly/frequently?

If your IP address changes frequently when you connect to a proxy, it means that you have purchased a tariff from the "Rotation residential proxy" line. If your needs require a permanent (static) IP address, we recommend you to switch to the "Static residential proxy" tariffs.


Can I change my IP address here?

This type of rotation is available only for static residential proxy. For rotation residential proxy, the Proxyma platform provides the ability to select the rotation period according to the following conditions: no rotation (sticky session), per request or by time (every 5, 10, 15 or 20 minutes). Due to the way resident proxy technology works, this approach is a much more stable, faster and easier way to replace an IP address than replacing it manually.

How many IP addresses will be available to me?

Upon purchasing one of the proxy sets, you'll gain access to over 15 million IP addresses gathered legally and ethically from around the world. It is important to note that the availability of IP addresses at a particular time is affected by the following factors: time of day and proxy list settings.

Is there an affiliate/referral program on the Proxyma platform?

The Proxyma platform has its own referral program. To get acquainted with it, you just need to go to the "Referral Program" item after authorization or registration on the platform (authorization can be done both with a username and password and with your Google account). The Referral Program section contains the most important information for you, such as:


  • Referral link (send it to your friend or acquaintance to start receiving bonuses)

  • Total counter of your profit from the referral program

  • A counter of the number of referrals who have used your link

  • Ranking of your referrals by the profit filter they brought you

Follow the steps below to start receiving bonuses from the referral program:

  1. Register or authorize on the platform.
  2. Go to "Referral Program".
  3. Copy your personal referral link and share it with your friends, acquaintances or colleagues (Attention! Bonuses will be awarded only for new users who registered through your link).
  4. Wait until your referral registers and makes the first purchase.
  5. Get bonuses from each purchase made by your referrals.

If you have adhered to all these steps, then you will not face any problems in getting your referral program bonuses credited to you.

How to use a static residential proxy?

Using static residential proxy is quite simple and can be summarized in the following steps:

  1. Selecting a proxy plan: Start by selecting a static residential proxy plan that suits your needs.

  2. Gaining Access: Once you register on the platform and pay for the selected plan, you get access to static residential proxy. You are provided with IP addresses and ports to use according to your needs.

  3. Customizing your software: Once you have access to static residential proxy, it's time to integrate them into your applications or devices that you plan to use with the proxy. In most software interfaces, all you need to do is specify the IP address and port of the proxy server.

  4. Testing the success of the connection: Check if your traffic is passing through a static residential proxy. To do this, run a few queries and make sure that IP address swapping works correctly.

  5. Monitoring stability: After initial proxy configuration, you should not forget to monitor its performance from time to time. Ensure that the proxy is stable and does not require additional configuration

If you have followed all these steps, your first use of a static residential proxy will not bring you any inconvenience, and you can safely use it to achieve your goals.

What are resident proxies?

Resident proxies are proxy servers that use IP addresses provided by Internet Service Providers (ISPs) and/or reside on real (resident) devices such as laptops, desktop computers, smartphones, and more. They allow users to hide their real IP address and change their geolocation. 

Resident proxies have many advantages and uses, such as:

  • Ensuring user's online anonymity and protection from tracking.

  • Bypass geographic restrictions and access to blocked resources and content.

  • Improving web scraping and anonymously collecting publicly available data from open sources.

  • Managing multiple social media accounts or bots, without suspicion or risk of deanonymization.

  • Running a variety of advertising campaigns.

Unlike server proxies, resident proxies are considered more reliable and The resident proxy market has many IP address offerings in thousands of locations around the globe, and this is what makes it impossible to block them. Another advantage of resident proxies is that they can have multiple IP addresses at once, allowing hundreds of connections to be automatically deployed from a single location.more secure from tracking.

How to top-up the balance?

At this stage, top-up is available on the service - only using cryptocurrencies. To do this, perform the following actions:

  1. After registering on the Proxyma platform, go to the "Balance" tab.

  2. Specify the amount you want to fund your balance on the platform.

  3. Select the payment method you want to use (for now, only Cryptomus crypto payment gateway is available).

  4. Click the "Pay" button.

  5. Select the network through which you want to make a deposit. At the moment the following networks are available: BTC, ETH, LTC and TRON.

  6. Click the "Go to Pay" button.

  7. After that you will go to the currency selection tab where you can check the correctness of the network you have chosen, the amount of the deposit and the time you have left to make the transfer.

  8. Choose the currency you want to make the deposit in. Now you can deposit with such cryptocurrencies as TRX, USDT, USDC and BUSD.

  9. Click the "Pay" button.

  10. After that, the QR code and the address of the wallet with which you can make a deposit will be available to you.

 


How to get started with the Proxyma?

To get started with the Proxyma platform, you need to take the following steps: 

  1. Register on proxyma.io or sign in with your Google account.

  2. Refill your balance in the "Balance" section of your personal cabinet.

  3. Go to the "Buy Proxy" section and select a suitable tariff plan. You can choose a proxy taking into account the characteristics you need, such as: the amount of required traffic, price, number of ports or country.

  4. After purchasing, go to "Rotation residential proxy" or "Static residential proxy" depending on the type of proxy you have purchased.

  5. In the list under "My Plans" select the plan you purchased, make sure its status is displayed as "Active" and then click on it.

  6. After that you will go to the proxy list creation section (proxy generator page), where you will have to choose the parameters you need (authorization type, geolocation, rotation period, number of ports, etc.) to create proxy lists.

  7. After creating a proxy list, you will get a list of proxies that correspond to the parameters you have set.

  8. Done! Now you can start working.

If you have any questions or problems with working in Proxyma, you can contact support at support@proxyma.io .

User feedback

Igor B.
Igor B.
Mar 12, 2024
Very satisfied. Got a top proxy right on my phone, allowing me to use the Internet safely and anonymously. The setup was easy, connection was solid, and I appreciated the privacy and uniqueness of the provided IP address. Definitely recommend it for purchase.
Alexander M.
Alexander M.
Nov 21, 2023
Rented a package of proxy servers for my needs and was very pleased. Accessed proxies and bypassed all blocks:) Server addresses were reliable and provided stable traffic. I especially liked the option to choose the geo. Overall, excellent service!
Max Marchenko
Max Marchenko
Feb 3, 2024
I have been renting servers for a long time, and this service is the most reliable and affordable. I have received private and individual IP addresses. The connection speed is high, and the availability of choosing different countries, rotation periods, and output formats added extra flexibility. Very satisfied and recommend it to all new clients.
Ivan Kirov
Ivan Kirov
Oct 17, 2023
The service provides excellent opportunities. For this value, it`s almost like getting a free proxy list. Individual IP addresses, high-speed services, and anonymous surfing on the web. I am very satisfied and highly recommend!

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