‹ Go back

Privacy Policy

Privacy Policy

Last updated on 13.03.2023

Proxyma Limited (“Proxyma”, or “we”), Proxyma is the owner of the website https://proxyma.io (“Site”) and all related services, content (“Content”) and the proposed applications (“Services”). We are a service of residential proxies sourced from real consumers across dozens of countries.

We care about Your trust and have developed this Privacy Policy to help You decide whether to use our Services. This agreement is a legally binding agreement between You (“You”, or “User”) and us. Upon getting access to the Services and using them, providing information to us in other formats, You agree and accept the terms of this Privacy Policy, make it timely amended, and consent to the collection and use of information in the manner described in this document

If You do not agree to the terms of this Agreement, please discontinue using our services immediately.

In addition to this Policy, please read our License Agreement, which is hereby incorporated by reference, as well as with other rules about which we can periodically notify you.

Information we collect

When You use our Services, we collect from You the following data types:

Anonymous information

We collect information about your use of our Services for the following reasons:

1. To provide and improve our Services,

2. To ensure the Services’ security, and

3. To audit and statistically track the demand for our services and stores and to calculate payments to third parties.

These data do not identify individuals; they include only Your approximate geolocation, hardware specifications, browser version and type, operating system type, version, and language. We do not use this information to identify You.

Anonymous information that we collect helps us identify if You are currently using your computer to avoid additional queries.

Personal information

This is information of a private, sensitive, or confidential nature that identifies You or can identify You. We collect and store Your personal information, including your IP address, name, and Your e-mail address if You provide us with this information (for example, when You create a user account or contact us via the contact form).

In addition, screen name, payment and billing information, and other information necessary to provide the Services may sometimes be requested.

You may create an account for the Services using your credentials for a particular third party website (a “Third Party Account”). This allows You to associate your account with a third party.

Other information

Information that is publicly available to others.

Storing your data

Proxyma is a global company and your personal information will not necessarily be held in the European economic area. Your personal data may be transferred to and stored at our office and associated data centers. By accepting our Terms of Service and/or software EULA, you are explicitly consenting to this transfer and storage taking place. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy.

Information we share

In accordance with this Privacy Policy, we will not share Your personal information with third parties without Your consent. The obligation to keep your data confidential does not apply in the following cases:

a. said data is already known to the public; or

b. said data must be disclosed by law, by any governmental or other regulatory authority, or by a court or other authority of competent jurisdiction. In this case, we will inform you of the requirement of that disclosure as soon as possible.

We may disclose your personal information to affiliated third parties that assist Proxyma in providing, maintaining, evaluating, improving and providing the Website, the Services and any other Proxyma products and services. Proxyma may disclose your personal information to affiliated third parties for the purposes of offering, marketing or advertising Proxyma products and services to you (such Proxyma products and services may reference, incorporate or include third-party products and services). In such an event, Proxyma will take reasonable measures to prevent such affiliated third parties from using your Personal Information for other purposes.

Marketing purposes

If we have your email address for the purpose of providing You with news and marketing offers, we reserve the right to share it with our partners or use it ourselves. Out of respect for your right to privacy, we provide You with an easy way to stop receiving emails from us, our affiliates, and our partners.

You may opt out of receiving commercial and promotional messages at any time by clicking on the “Unsubscribe” link at the bottom of any message. This request may take up to 10 days to process. Even if You have opted out of receiving promotional messages, we reserve the right to send You important updates of other types without offering You the opportunity to opt out. These may include customer service announcements, administrative notices, surveys, and more.

Security and privacy of your data

The collection and processing of personal data and anonymous information are used to provide You with services and send You commercial information about products and services that we believe may be of interest to You. We will keep this information as long as it is needed for these purposes and in accordance with legal or ethical requirements.

To prevent misuse and data loss, we use industry-standard tools and security measures, as well as internal procedures and strict management policies. Access to information by our employees and contractors is subject to confidentiality obligations.

We use policies and procedures that significantly reduce the risk of misuse, but we cannot guarantee that our systems are completely secure. If You become aware of a data breach or security vulnerability, You should contact us immediately. We will take all necessary steps to investigate the incident, including preventative measures.

GDPR and your rights

We take the protection of your personal data very seriously and comply with the General Data Protection Regulation (GDPR) to ensure that your personal data is processed lawfully, fairly and transparently.

We collect and process personal data only for specific purposes and ensure that it is accurate and up-to-date. We also implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage.

You have the right to:

a. Access your personal data that we hold about you,

b. Request its rectification if it is inaccurate;

c. Request its erasure,

d. Object to the processing of your personal data, and

e. Request its restriction.

If you have any questions about our GDPR policies or would like to exercise any of your rights under GDPR, please contact us at sales@proxyma.io.

Disclaimer of warranties

Notwithstanding anything to the contrary in this Policy, we are not responsible for the accuracy, correctness, or security of any information we collect, store, or disclose to You or anyone else.

Change of ownership

If we change ownership or control of all or a portion of Proxyma, including by acquisition, merger or sale, we may transfer all or a portion of the personal and anonymous information stored in our systems. We must acknowledge that in the event of bankruptcy, insolvency or liquidation, we will not be able to control the use and transfer of your personal information.

Changes to this Privacy Policy

This policy may be revised periodically at our discretion, so please check back periodically. The last revision will be reflected in the “Last updated” header. Any changes to this Policy will be posted on the Website. Your continued use of the Services following such changes will be deemed acceptance of the amended Privacy Policy.

Contact us

If You believe that your privacy has not been treated in accordance with our Privacy Policy, or that your privacy has been violated or compromised by anyone in the course of using the Services, please contact us at privacy@proxyma.io and our staff will promptly conduct a formal privacy compliance investigation.